![]() Contact us using the telephone number provided within the listed opening hours.Go to the "choose a contact method" section.These may vary depending on your geographical location and the time of day. You’ll now see the currently available contact options( Depending on your game). It might also gray because they're very busy. If live chat is gray, change your country to US and make sure you're on US Business hours. Scroll down a little and on the lower right hand side, Click " I Still need Help" Select "Your problem,eg accounts" from the drop-down list and also select your platform from the list.Ħ. Where it says: ’What Can We Help you With’, type in ‘GAME NAME’Ĥ. Click the link and log in with your Origin name and password.Ģ. įor any issues regarding accounts/refunds, please follow these steps to contact a game advisor for more help:ġ. You need to contact EA game advisor DIRECTLY to get it check then,only they have the tools and authority to go into your account to check what went wrong.
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